During the tenure of accreditation, the program shall communicate to the Commission in writing (within thirty days of the effective date) any changes in the scope of service provided as reviewed at the time of accreditation. Examples of changes requiring notification and how these changes are classified for purposes of board action are provided in the guidelines below. (see CAMTS Policy 5.12.00)  
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Fees may be incurred with Class II and Class III changes (see CAMTS Policy 04.05.00) or may result in a supplemental visit.

As an accrediting agency, CAMTS focus is on safety and quality patient care. The purpose of this form is to document a concern or complaint about an accredited service. Although we cannot serve as complaint mediators, we can use the information you provide to identify possible noncompliance with our standards.  When a concern or complaint is received, the completed report will be forwarded to the appropriate Board members for follow-up. Individuals completing the form will receive verification that the form was received but follow-up actions by the Board of Directors will be at the discretion of the Board. All information regarding this report is considered confidential and the source of the complaint is not revealed. CAMTS is not a regulatory agency! Matters of billing, insurance, payment disputes and personnel or labor relations are not within the scope of CAMTS. In addition, patient care and safety issues that involve federal, state, and local regulations should be reported to the appropriate authority by the complainant.

The purpose of this report is to notify CAMTS about an aircraft or ambulance accident/incident within 30 days of their occurrence.  Please attach a copy of the CONCERN form (if submitted), NASA report (if filed), Preliminary NTSB Report, and any reports of local law enforcement (e.g., police department, sheriff’s department, fire department, etc.)  as well as the report sent to the Joint Commission if a Sentinel event occurred. (see CAMTS Policy 03.06.00)

The CAMTS Consultation Program is available to air and ground medical transport providersand Mobile Integrated Health/Community Paramedicine services seeking expert guidance onaccreditation readiness.

Consultations are offered at three levels:
        - Documentation Review — A remote review of policies, procedures, and materialsagainst CAMTS accreditation standards.
         - Virtual Consultation — A structured virtual engagement with a CAMTS consultant toassess readiness and address specific standards questions.
         - On-Site Visit — A comprehensive evaluation of your entire service by a CAMTSconsultant. (See CAMTS Policy 07.01.00)

All consultation types are designed to help your organization measure current performanceagainst CAMTS standards and identify areas for improvement prior to an accreditation site visit.
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