Best Practices (2020)
Download the index and a sample of the latest Best Practices.
Policy Procedure Manual
Download the most recent Policy Procedure Manual.
Report A Change
During the tenure of accreditation, the program shall communicate to the Commission in writing (within thirty days of the effective date) any changes in the scope of service provided as reviewed at the time of accreditation. Examples of changes requiring notification and how these changes are classified for purposes of board action are provided in the guidelines below. (see CAMTS Policy 5.12.00)
Fees may be incurred with Class II and Class III changes (see CAMTS Policy 04.05.00) or may result in a supplemental visit.
Concern/Complaint
As an accrediting agency, CAMTS is committed to promoting safety and quality patient care. This form allows you to report a concern or complaint about a CAMTS-accredited service.
CAMTS/CAMTS Global is not a mediator and not a regulatory agency. The information you submit helps us identify possible noncompliance with our accreditation standards. Reports are forwarded to the appropriate Board members for review; any follow-up action is at the Board'sdiscretion. You'll receive confirmation that your report was received if you provide contactinformation.
Out of scope: Billing, insurance, payment disputes, and personnel/labor relations are not handled by CAMTS. Concerns involving federal, state, or local regulations should be directed to the appropriate governing authority.
Confidentiality: All reports are confidential. Your identity as the source will not be disclosed.
Accident, Incident, and Sentinel Event
The purpose of this report is to notify CAMTS about an aircraft or ambulance accident/incident within 30 days of occurrence.
Required attachments:
-CONCERN form (if submitted)
-NASA report (if filed)
-Preliminary NTSB Report
-Local law enforcement reports (e.g., police, sheriff's department, fire department)
-Report sent to the Joint Commission (if a Sentinel Event occurred)
(See CAMTS Policy 03.06.00)
Request for Consultation
The CAMTS Consultation Program is available to air and ground medical transport providersand Mobile Integrated Health/Community Paramedicine services seeking expert guidance onaccreditation readiness.
Consultations are offered at three levels:
- Documentation Review — A remote review of policies, procedures, and materialsagainst CAMTS accreditation standards.
- Virtual Consultation — A structured virtual engagement with a CAMTS consultant toassess readiness and address specific standards questions.
- On-Site Visit — A comprehensive evaluation of your entire service by a CAMTSconsultant. (See CAMTS Policy 07.01.00)
All consultation types are designed to help your organization measure current performanceagainst CAMTS standards and identify areas for improvement prior to an accreditation site visit.
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Contact us
Feel free to contact us with any questions you have.
Ex. Director: jan.eichel@camts.org
Assoc. Ex. Director: dudley.smith@camts.org
Assoc. Ex. Director: erin.reese@camts.org
Ex. Assistant: gigi.randall@camts.org
Office Manager: shelley.mahaffey@camts.org
Office
864-287-4177
admin@camts.org
Mailing (Certified)
PO Box 130
Sandy Springs, SC 29677
Shipping (UPS/Fedex)
4124 Clemson Blvd. Suite H
Anderson, SC 29621
